Orders
Yes, we ship all over the world. All orders placed in the EU are shipped directly from Italy.
Full price merchandise may be returned for refund or store credit within 14 days from date of receipt, provided that all items are in their unused original condition with all garment tags attached and any related accessories/instruction booklets included. Incomplete, damaged, worn or altered returns will not be accepted. Items discounted are final sale and can not be returned.
Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.
Please email us at inquiry@arisoho.com and we will gladly assist you in processing your return.
Yes, we accept exchanges as long as the items are not damaged, altered or worn. Please email us at inquiry@arisho.com to process your exchange.
If you need to change or cancel your order please contact our team straight away by emailing inquiry@arisoho.com
We unfortunately cannot make any changes or cancel your order once it has been processed by our team, however we will do our best to assist if there has been a mistake.
Yes, go to the product you wish to purchase, select the colour and size and when the style is out-of-stock an email address field will appear. Once you sign up, you will be notified once we receive delivery.
No, discounted items are final sale and can not be exchanged or returned.
Custom Shop
Yes, we do make custom suits. We have two price points: fully handmade and half handmade suits. We invite you to book an appointment at one of our shops to get measured.
Custom orders take 4-6 weeks to arrive.
sizing
Please reach out to us at inquiry@arisoho.com. We would be happy to assist you.
Yes, please reach out to us at inquiry@arisoho.com and we can assist you with a custom order. Please note there is a 20% surcharge on custom-sized orders and will take 4-6 weeks.
Yes, our garments are true to Italian sizing.