General
Our dedicated client services team is available to assist you Monday through Friday, excluding major holidays. You may reach out to us using our contact form.
Please visit our Shops page for location details and store hours.
Orders
Yes, we ship all over the world. All orders placed in the EU are shipped directly from Italy.
Please email us at inquiry@arisoho.com and we will gladly assist you in processing your return.
You may add your contact details to our waitlist on the product page to be notified if and when the item comes in.
Discounted items are final sale and can not be returned, but can be exchanged in some cases. Please reach out to us at inquiry@arisoho.com.
Product Information
You can find care instructions under the 'Materials and care' tab on each product page.
To learn more about the fabrics we use, please visit our Craftsmanship page.
Yes, our garments are true to Italian sizing.
Please reach out to us at inquiry@arisoho.com. We would be happy to assist you.
Custom Shop
Yes, we do make custom suits. We have two price points: fully handmade and half handmade suits. We invite you to book an appointment at one of our shops to get measured.
Yes, please reach out to us at inquiry@arisoho.com and we can assist you with a custom order. Please note there is a 20% surcharge on custom-sized orders and will take 4-6 weeks.